Contact Us On WhatsApp
Contact Us On WhatsApp

WhatsApp Threatens Legal Action Against Entities and will take you to court if you send bulk messages 'n' misuse it.

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WhatsApp said in a post titled “Unauthorized usage of WhatsApp” that from December 7 it would take action even if an entity merely made public claims of an ability to abuse its platform.

NEW DELHI:  WhatsApp has threatened legal action against those who publicly claim the ability to abuse its messaging platform, after the emergence of a raft of companies advertising products to bypass usage restrictions.

To improve the health of its platform, Facebook-owned messaging app WhatsApp has decided to take legal actions against those who are abusing the platform by sending too many messages.
A WhatsApp spokeswoman did not specify what sort of legal action it could take.

Are you one of those who like to start their promotions with sending/forwarding too many messages to almost all their contacts? If yes, then this is why you should be worried about, starting in December. WhatsApp has revised its legal terms and conditions where it has added a new facet that states that the messaging app is not intended for automated and bulk texting and if a user sends too many messages to his contacts, legal action shall be taken against him on the grounds of violating the app’s policies. The terms of services have been updated to crack down the menace of fake news and keep the safe nature of the Facebook-owned app intact.

This serves as notice that we will take legal action against companies for which we only have off-platform evidence of abuse if that abuse continues beyond December 7, 2019, or if those companies are linked to on-platform evidence of abuse before that date,” the company said.

Earlier, the company used to only remove or ban the account of the user that in its opinion, is spreading abuse or misusing the broadcast message feature available on the app. But now starting from next month, WhatsApp may sue the users who are caught sending way too messages to their contacts.

The off-platform information may include public claims from companies about their ability to use WhatsApp in ways that violate the company’s terms.

This serves as notice that If WhatsApp finds any user abusing the WhatsApp forwarding feature beyond December 7, 2019, on its app, legal action will be taken against the account holder(s).

WhatsApp in the post insisted that nothing in its new announcement limits the company’s right to enforce its Terms using technology, such as banning accounts based on machine-learning classifiers. So, mind you next time when you intend to send way too many broadcast messages on the app.

Fighting spam has been a major issue for WhatsApp, especially in India, where it has more than 200 million users.

WhatsApp said it will also continue banning accounts based on machine learning. WhatsApp says it blocks more than 2 million accounts per month worldwide for bulk or automated behavior.

WhatsApp did not say why it had chosen that date, but it gives the third-party companies currently providing bulk-messaging services on the platform almost exactly six months to wind down their operations.

That includes companies that are verified under the WhatsApp Business Solution Providers program, which gives them legal access to WhatsApp systems for business purposes.

In a white paper published in February, WhatsApp said its platform is built to be used by businesses as well as individuals – but only if those businesses want to talk to one customer at a time, not for broadcast messages.

 

Sources: TimesNowNews.com, EconomicTimes & NDTV