Last updated: 10-12-2025
ProwText Technologies Pvt. Ltd. (“ProwText”, “we”, “our”, “us”) operates the website ProwText.com and provides services including Bulk SMS, Promotional SMS, Transactional SMS, WhatsApp messaging, Voice SMS, and software development. This Privacy Policy explains how we collect, use, and safeguard your information.
1. Information We Collect
We collect:
- Account details (name, email, phone number, company name)
- Billing and transaction information
- SMS service-related usage data
- Device, browser, and IP information
- Cookies for functionality and analytics
2. How We Use Your Information
We use information to:
- Provide SMS and communication services
- Authenticate users and secure accounts
- Process payments
- Improve website performance
- Offer customer support
- Comply with legal requirements
3. Important Notice About Data Visibility
Because we provide SMS services, we may technically see data such as:
- Message content
- Sender ID
- Recipient numbers
We DO NOT sell, trade, or share user information or SMS content with any third party for marketing or commercial gain.
4. Sharing of Information
We only share data with:
- SMS gateway providers
- Hosting partners
- Payment processors
- Legal authorities when required
These partners follow strict confidentiality and data protection standards.
5. Data Security
We use encryption, secure servers, authentication protocols, and monitoring to protect your data. However, no internet-based service can guarantee absolute security.
6. Cookies
We use cookies for login, preferences, and analytics. You may disable cookies in your browser.
7. Your Rights
You may request access, correction, deletion, or restriction of your data at:
Email: info@prowtext.con
8. Children’s Privacy
Our services are not intended for anyone under 13.
9. Updates
We may update this policy from time to time. Updated versions will be posted on this page.
10. Contact Us
Email: info@prowtext.con
Address: A-40, #608, Sector 62 Noida