How to Integrate prowtext with Auth0

prowtext has created a one stop solution for all Auth0 users to send Multi Factor Authentication communication(MFA) through multiple channels like Text message, Whatsapp, RCS, Emails and Voice Call. Create Automations like: If the country code is “+34” then the text message/Whatsapp/Voice/Email/RCS will be in Spanish. If the country code is “+91” then the text message/Whatsapp/Voice/Email/RCS will be in Hindi. We support such regional language automations.

The last steps are to configure the SMS Factor to use the custom code and test the MFA flow. Note: Once you complete the steps below, Auth0 will begin using this factor for MFA during login. Before activating this integration in production, please make sure you have configured all components correctly and verified on a test tenant.

1. Go to Dashboard > Security > Multi-factor Auth and click the Phone Message factor box.
2. In the modal that appears, select Custom for the delivery provider, then make any adjustments you’d like to the templates. Click Save when complete, and close the modal.
3. Enable the SMS factor using the toggle switch to begin using this factor.

Trigger an MFA flow and verify that everything works as intended.

If you do not receive the text message, look at the tenant logs. Look for a failed SMS log entry. To learn which event types to search, see the Log Event Type Code list, or you can use the Filter control to find MFA errors.

Make sure that:

• The Action is in the Send Phone Message flow.
• The secrets are the same ones you created in the steps above.
• Your prowtext account is active (not suspended).
• Your phone number is formatted using the E.164 format.